{"id":4082,"date":"2021-10-04T07:51:14","date_gmt":"2021-10-04T07:51:14","guid":{"rendered":"https:\/\/www.maintrix.org\/?page_id=4082"},"modified":"2021-10-05T11:06:38","modified_gmt":"2021-10-05T11:06:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.maintrix.org\/el\/privacy-policy\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4082\" class=\"elementor elementor-4082\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5fb784 elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"a5fb784\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c8172d animated-slow elementor-invisible\" data-id=\"6c8172d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e050e45 elementor-widget elementor-widget-heading\" data-id=\"e050e45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">01<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9fb506 elementor-widget elementor-widget-heading\" data-id=\"b9fb506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-241048f animated-slow elementor-invisible\" data-id=\"241048f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3af149 elementor-widget elementor-widget-spacer\" data-id=\"d3af149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3626e7e elementor-widget elementor-widget-heading\" data-id=\"3626e7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Maintrix<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f985214 elementor-widget elementor-widget-text-editor\" data-id=\"f985214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At\u00a0 Maintrix, we are committed to protecting the privacy and security of our customers and site visitors, including you. The Maintrix team members are customers themselves, both of Maintrix and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.<br \/>We believe you should feel both informed and empowered when it comes to our handling and usage of your information. This notice therefore explains:<\/p><ul><li>what information we collect when you\u2019re using any Maintrix website or app, or when you\u2019re communicating with us;<\/li><li>why we collect that information;<\/li><li>how we may then use that information;<\/li><li>how we share that information;<\/li><li>how long we keep your information, and how we protect it whilst we have it;<\/li><li>what we won\u2019t do with your information; and<\/li><li>what choice and options you have to control your information.<\/li><\/ul><p>So you only need to look in one place to find out all you need to know, this notice covers all Maintrix websites, apps and services. That includes the Maintrix.com site, all our international sites, the Maintrix mobile site, the Maintrix iOS and Android applications, Maintrix Marketplace and its app (\u201cMarketplace\u201d), the Maintrix Magazine , Maintrix\u2019 platform technology, and all other Maintrix websites, apps, developer platforms and other products and services (collectively \u201cMaintrix\u201d or the \u201cServices\u201d).<\/p><p>Because we\u2019re an online fashion destination, the wording does have to get a little technical at times. But we\u2019ve done our best to try to explain things as clearly as we can. We\u2019re unlikely to have done this perfectly though, so we\u2019re always happy to take any questions, comments or suggestions relating to this notice. Just contact our Contact team if you\u2019d like to discuss this with us.<\/p><p>Our over-arching data principles<\/p><p>Everything we do relating to your information is covered by the following over-arching data principles:<\/p><ul><li>Your information belongs to you, not us \u2013 you should be able to control it, and you should know about, and be comfortable with, everything that we do with your information;<\/li><li>We will only collect, keep, use and share your information either (a) for genuine business purposes that we\u2019ve explained clearly to you and that you haven\u2019t objected to, or (b) where we\u2019re legally required to do so \u2013 and as soon as those purposes have been fully achieved, we will delete your information;<\/li><li>We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it, so you are informed and able to make decisions to control your information in the ways you\u2019re comfortable with;<\/li><li>As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safeguards, having kept on top of and appropriately taken into account the latest industry standards and best practice.<\/li><\/ul><p>How do we collect information about you?<\/p><p>In any interaction you may have with MAINTRIX, we collect information in three possible ways:<\/p><ol><li>When you directly give it to us (\u201cDirectly Provided Data\u201d)<\/li><\/ol><p>When you sign up for our site, or any time you visit MAINTRIX, or purchase our products, or communicate with us, you may choose to voluntarily give us certain information \u2013 for example, by filling in text boxes, or clicking on active buttons on our side, like \u2018Add to Bag\u2019. \u00a0All this information requires a direct action by you at that time in order for us to receive it.<\/p><ol><li>When you give us permission to obtain from other accounts (\u201cUser Authorised Data\u201d)<\/li><\/ol><p>Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. \u00a0For example, social media is an important part of how MAINTRIX interacts with our customers.\u00a0 In using social media (e.g. by signing onto MAINTRIX using your Facebook or Twitter log-in), you may give us permission to access your information in that social media channel or in other services.\u00a0 So, if you did choose to link your Facebook or Twitter account to MAINTRIX, this would enable us to obtain information and content from those accounts. \u00a0Or if you\u2019re using MAINTRIX on your mobile, you can also choose to provide us with location data.\u00a0 The information we obtain from those services does depend on your settings for that service or their privacy policies.\u00a0 So you should always regularly check what those are.<\/p><ol><li>When our systems collect information or data as you use our websites or apps, or use websites or apps that are connected to MAINTRIX (\u201cSystem Collected Data\u201d)<\/li><\/ol><p>These days, whenever you use a website, app, or other Internet service, there\u2019s certain information that gets created and recorded automatically by the IT systems necessary to operate that site, app or service. The same is true when you use our websites, apps and services. \u00a0For example:<\/p><ol><li>when accessing MAINTRIX, we use \u201ccookies\u201d (a small text file sent by your computer each time you visit our website, unique to your MAINTRIX account or your browser) to make it easier for you to use MAINTRIX, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carried out during your visit. \u00a0For example, we may use cookies to store your language preferences or other MAINTRIX settings, so you don\u2018t have to set them up every time you visit MAINTRIX. \u00a0These cookies may be \u201csession\u201d cookies (that last until you close your browser) or \u201cpersistent\u201d cookies (that last until you or your browser deletes them). Some of the cookies we use are directly associated with your MAINTRIX account (relating to things like the email address you gave us), and other cookies are not.\u00a0 There are more details on our cookie usage below; or<\/li><li>In addition, the type of device you\u2019re using to access MAINTRIX and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you\u2019re using, what your device settings are, and why a crash has happened. What information we can be provided with depends on what type of device you\u2019re using and its settings. For example, different types of information are available depending on whether you\u2019re using a Mac or a PC, or an iPhone or an Android phone. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.<\/li><\/ol><p>What information do we collect about you, why do we collect it and what do we do with it?<\/p><p>We need to answer this question first at the headline level, before looking at specifics.<\/p><p>At the\u00a0headline level, we collect two types of information:<\/p><ul><li>\u201cpersonally identifiable\u201d information (meaning it can be used to specifically identify you); or<\/li><li>\u201cnon-personally identifiable\u201d information (meaning it relates to you but can\u2019t be used to specifically identify you i.e. anonymous data like your unique MAINTRIX customer number).<\/li><\/ul><p>When explaining the specific information we collect about you, we will endeavour to confirm which is \u201cpersonally identifiable\u201d and which is \u201cnon-personally identifiable\u201d on the other.<\/p><p>The easiest way to explain the\u00a0specific information\u00a0we collect about you is to look at every different point of interaction you may have with MAINTRIX, as we collect different information at different points in your user or customer journey with MAINTRIX.\u00a0 These interaction points include the following:<\/p><ul><li>Browsing our site;<\/li><li>Saving an item;<\/li><li>Registering on MAINTRIX;<\/li><li>Logging into MAINTRIX once registered;<\/li><li>Making a purchase from MAINTRIX (i.e. adding to bag, checking out and completing a purchase);<\/li><li>Contacting MAINTRIX Customer Care, either about an order or for any other reason;<\/li><li>Using MAINTRIX social media channels;<\/li><li>Clicking on MAINTRIX banners, hyperlinks or plugins.<\/li><\/ul><p>Set out below is an explanation of what information we collect at each of these interaction points, along with confirmation of (a) whether you directly give it to us, or we collect it with your permission, or whether it is collected by our technical systems; and (b) whether it is \u201cpersonally identifiable\u201d\u00a0 information or \u201cnon-personally identifiable\u201d information:<\/p><ul><li>Browsing MAINTRIX:\u00a0irrespective of whether you are logged in when on MAINTRIX,\u00a0we use cookies and code which is embedded in our systems to gather and record certain\u00a0System Collected Data\u00a0regarding the visitors to the site, such as:<\/li><li>the IP address of the computer or the proxy server that you use to access MAINTRIX \u2013 this is\u00a0personally identifiable information;<\/li><li>The type of device used to access our Services, your computer operating system details and settings, your type of web browser and your settings for that browser, the name of your ISP, (if you are accessing MAINTRIX using a mobile device) your mobile device, your mobile operating system, your mobile device identifier provided by your mobile device operating system, and location data (if you have that functionality set up) and other general device or systems information \u2013 this is\u00a0non-personally identifiable information;<\/li><li>statistical information and log data about number of visits to certain pages on the site (e.g. the home page); the pages you viewed and activities you carried out during your visit; the date and time of your visit; the duration of an individual page view, the paths taken by visitors through the site \u2013 this is also\u00a0non-personally identifiable information.<\/li><\/ul><p>If you are logged in on MAINTRIX when browsing, a cookie on your device will also identify you, and record and associate all of this non-personally identifiable usage information and log data with your account.<\/p><ul><li>Saving items:\u00a0irrespective of whether you are logged in when on MAINTRIX,\u00a0we use cookies and code which is embedded in our systems to gather and record certain\u00a0Directly Provided Data\u00a0every time you click the button to save an item on MAINTRIX.\u00a0 That Directly Provided Data relates to the identity, size and other product attributes of the item you\u2019ve saved, so that item can then be displayed in your \u2018Saved Items\u2019 list until the end of that visit or until you remove it from your \u2018Saved Items\u2019 list during that visit.\u00a0 This is\u00a0non-personally identifiable information.<\/li><\/ul><p>If you are logged in on MAINTRIX or log in during that same visit, the non-personally identifiable information relating to that saved item will be associated with your account, so that it is then displayed in your \u2018Saved Items\u2019 list for the next 60 days or until you remove it from your \u2018Saved Items\u2019 list (if earlier).<\/p><ul><li>Registering on MAINTRIX:\u00a0In order to place an order with MAINTRIX, After you create an account and register with us, you can then choose to provide further information about yourself during the registration process (for example, your gender and location). We also provide the option to register for a separate MAINTRIX Marketplace account, for which you must provide us with at least your name, email address and\/or mobile number, and a password.\u00a0 Any further information you provide to us at this stage will also\u00a0Directly Provided Data, all of which will be\u00a0personally identifiable information.<\/li><\/ul><p>When you create an account and register with us, MAINTRIX will keep that Directly Provided Data for as long as you are registered with us, so that we can then use it to identify you by your MAINTRIX profile, to operate all the systems (such as delivery systems) to enable you to place an order to purchase products from MAINTRIX, and to offer you a personalized, relevant experience on MAINTRIX.<\/p><ul><li>Logging into MAINTRIX:\u00a0\u00a0Once registered, if you wish to log in, you will need to input your email address and password again, which is\u00a0Directly Provided Data\u00a0and\u00a0personally identifiable information.\u00a0 This will be matched to the up-to-date Directly Provided Data of the same type associated with your account to confirm your identity, and to enable you to place an order to purchase products from MAINTRIX.<\/li><li>Purchasing from MAINTRIX:\u00a0\u00a0To purchase products from MAINTRIX, you will need to do the following:<\/li><li>click the relevant button on the site to add the product(s) to your bag \u2013 at which point our systems will collect this Directly Provided Data relating to the identity, size and other product attributes of the item(s) you\u2019ve added, so the item(s) can then be displayed in your \u2018Bag\u2019 until the end of that visit.\u00a0 This is\u00a0non-personally identifiable information;<\/li><li>be logged in (see above for an explanation of the information required to do that);<\/li><li>select certain options relating to the delivery of the products you wish to order \u2013 our systems will collect this Directly Provided Data relating to your delivery selections in order to be able to fulfil and deliver your products to you by your required delivery method, should you complete your order.\u00a0 This is\u00a0non-personally identifiable information;<\/li><li>input certain details relating to your credit card, or log-in details for certain other payment systems, such as PayPal or Klarna.\u00a0 This Directly Provided Data will be collected by our systems, so we can take the required payment for the products you wish to purchase, should you complete your order.\u00a0 These details are\u00a0personally identifiable information.<\/li><li>To complete your order, you finally need to click the relevant button to \u2018Place Order\u2019.\u00a0 When we have this\u00a0Directly Provided Data, we will record the full details of the completed order in our systems for as long as you are registered with us, so we can (a) fulfil and deliver your order, (b) add it to your order history and have a record of your purchases in order to deal with any queries you may have or process any returns you may wish to make, and (c) include it within the financial records of our business transactions. \u00a0This is all\u00a0personally identifiable information\u00a0provided by you.<\/li><li>Contacting MAINTRIX\u00a0Customer Care:\u00a0\u00a0if you contact our customer care department for any reason (for example when you submit a question using the Ask a Question or Help Form or if you communicate with us on Live Chat), irrespective of which of the available communication channels you use to contact us, we will record the contact and collect all applicable information relating to the contact.\u00a0 Details of the contact with you will be both\u00a0Directly Provided Data\u00a0and\u00a0personally identifiable information, which we will then:<\/li><li>keep and use to help us categorise your specific question or contact, respond to it, and, if applicable, investigate, deal with and resolve any issue or incident, and<\/li><li>keep for so long as you are registered with us so we have a history of all of our communications with you, any issues you may have had with us, and what we did to resolve those issues or incidents, which we can then use to ensure that we deal with any further contacts appropriately.<\/li><li>Using or interacting with MAINTRIX social media channels:\u00a0When you use or interact with any of our social media channels (like Facebook and Twitter), we may collect, record and retain certain\u00a0System Collected Data\u00a0and\u00a0User Authorised Data\u00a0regarding your activities on those social media channels, such as the frequency of your visits. \u00a0For example, if you choose to use the Facebook \u201clike\u201d button to indicate you like any of our pages or apps, or if you tag any of your social media contacts or link to them in any content you post, we will record this information.\u00a0 This is most like to be\u00a0non-personally identifiable information\u00a0but may also include\u00a0personally identifiable information\u00a0depending upon your settings with those channels.<\/li><\/ul><p>Any content you put or add on\u00a0any of our social media channels will be\u00a0Directly Provided Data, which may be\u00a0personally identifiable information\u00a0depending upon the content.\u00a0 We will collect, record and use that content and any other information you provide when putting or adding it to any of our social media channels (including any information that you have permitted those social media channels to share with us or that is allowed by your user settings on those sites).<\/p><p>Finally, any additional information about you that you need to provide when you use a particular social media channel or app will be explained in the terms and conditions for that app.<\/p><ul><li>Clicking on MAINTRIX emails, banners, hyperlinks or plugins:\u00a0if you view or click on emails that we have sent you, or on banners, hyperlinks or plugins we have placed on our website or other websites, both the fact that you have done so , as well as the address of the site you were on when you did so, will be\u00a0Directly Provided Data\u00a0that we will record. This is all\u00a0non-personally identifiable information.\u00a0 We will use this information to track and analyse how successful those\u00a0emails, banners, hyperlinks or plugins are in engaging with you.We are constantly innovating to improve MAINTRIX and the Services, which means we may create new ways to collect information from you.\u00a0 If we do, we\u2019ll tell you about any new information we are collecting through updates to this notice.<\/li><\/ul><p>What about cookies?<\/p><ul><li>We use cookies when you visit our site.\u00a0 There are four main types of cookies \u2013 here\u2019s how and why we use them.<ol><li>Site functionality cookies\u00a0\u2013 these cookies allow you to navigate the site and use our features, such as \u201cAdd to Bag\u201d and \u201cSave for Later\u201d.<\/li><li>Site analytics cookies\u00a0\u2013 these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.<\/li><li>Customer preference cookies\u00a0\u2013 when you are browsing or shopping on MAINTRIX, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.<\/li><li>Targeting or advertising cookies\u00a0\u2013 these cookies are used to deliver ads relevant to you.\u00a0 They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.<\/li><\/ol><\/li><li>By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.\u00a0 If you want to delete any cookies that are already on your computer, the \u201chelp\u201d section in your browser should provide instructions on how to locate the file or directory that stores cookies.\u00a0 Further information about cookies can be found at\u00a0<a href=\"http:\/\/www.aboutcookies.org\/\">aboutcookies.org<\/a>.\u00a0 Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete MAINTRIX user experience that we pride ourselves on providing our customers.<\/li><\/ul><p>How may we use your information?<\/p><p>We collect all of this information from you for a number of different purposes, which we want you to understand \u2013 all of these purposes apply wherever MAINTRIX does business, including countries outside your own.\u00a0 A number of specific uses for specific data is already detailed above.\u00a0 But we often need to use lots of different types of information or data collectively in order for MAINTRIX to work and in order to be able to provide the Services to you.\u00a0 These more fundamental purposes include the collective use of your information:<\/p><ul><li>To ensure that our site\u2019s content is presented as effectively as possible for you, and to enable you to participate in interactive features of our site, when you choose to do so \u2013 for example by providing you with more customised services and a more customised experience on MAINTRIX through things like language-specific profile pages, updates, and content, news, style advice and\/or recommendations relevant to you to customise your experience on MAINTRIX<\/li><li>To set up, and manage your account, so you can place orders, so we can provide our products and services to you, so we can make sure that the items you order get to you (and get there on time!), so we can communicate with you about your orders and your account, so we can track potential problems and trends, and customise our support responses to better serve you \u2013 basically, this relates to the nuts and bolts of our online retail business.\u00a0 It\u2019s everything involved in putting the products on the website, so you can browse them and then order them, and so we can then deliver them to you and answer any questions or queries you may have. These are all the things that make MAINTRIX tick \u2013 and that get you looking good in your choice of our products!<\/li><li>To ensure that our users are genuine and to ensure that we are paid for goods that we despatch \u2013 for example, by using personal information, or disclosing that personal information to a credit reference or fraud prevention agency, in order to confirm your identity and conduct appropriate anti-fraud checks. Any such credit reference or fraud prevention agency may keep a record of that information but please note that a formal credit check is not performed and your credit rating will not be affected.<\/li><li>To update you on our latest products, news and special offers \u2013 If you have registered with us or provided us with your email address and elected to receive marketing communications from us, we will occasionally update you on our latest products, news and special offers via e-mail, post, telephone and other means available through the Services, including mobile text messages and push notifications. You will also be given the opportunity to receive such communications from us and selected third parties. This includes if you choose to use the Facebook \u201clike\u201d button to indicate you like any of our pages or apps. Examples of these communications include: (1) welcome and engagement communications \u2013 informing you about how to best use MAINTRIX, new features etc.; (2) service communications on things like service availability, security, and other issues about the functioning of MAINTRIX; (3) promotional communications, including details of our latest sale or promotion. These messages will be sent to you based on your profile information and messaging preferences as selected by you in relation to your account.\u00a0 Please keep your settings up to date or contact our Customer Care team if you wish to change any of these preferences, including unsubscribing from our mailing list.<\/li><li>To create a link to our app in your social media channels \u2013 some of our apps may give you the option to post updates to your Facebook wall or other social media channel, and to the wall of your social media friends, or to send invitations to your friends.\u00a0 This may create a link to our app, dependent on your privacy settings in that social media channel.\u00a0 When you send an invitation, please be aware that it may contain your social media username and profile picture so your friend knows who sent them the invitation.<\/li><li>To target MAINTRIX banners and ads to you when you\u2019re on certain other websites (what\u2019s called Digital Marketing Re-targetting) \u2013 we do this using a variety of digital marketing networks and ad exchanges, and advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, and the banners and ads you will see will be based on your previous use of MAINTRIX (for example, your MAINTRIX search history, the content you read on MAINTRIX, etc.) or on MAINTRIX banners or ads you\u2019ve previously clicked on.<\/li><li>To carry out polls, surveys, analysis and research on how our site is being used, customer views, what we could do better etc, \u2013 these polls, surveys, analysis and research may be conducted by MAINTRIX, or third parties. MAINTRIX or those third parties may follow up with you via email regarding your participation unless you have opted out of receiving email messages. We may use third parties to deliver incentives to you to participate in polls, surveys, analysis or research, and verifying your contact information, which may require your contact information and other personally identifiable information to be provided to the third party fulfilling the incentive offer.<\/li><li>To make MAINTRIX\u2019s products and services better and to develop new ones \u2013 MAINTRIX uses and stores site statistical information and log data, to help it identify potential areas to improve the services we offer.<\/li><\/ul><p>How do we share the information we collect?<\/p><p>We are aware that it is\u00a0MAINTRIX\u00a0that you are trusting with your information, not some other company.\u00a0 But, to be able to carry out our business, we\u00a0do\u00a0need to work with a number of third parties who are experts in their particular fields \u2013 after all, we\u2019re good at what we do, but we\u2019re not good at everything!\u00a0 We are very careful who we share your information with, but it is important that you understand when that sharing takes place and why, and that\u2019s what this section explains. \u00a0The limited instances where we may share your information include:<\/p><ul><li>We share your information internally within the MAINTRIX Group when required for our business to function:\u00a0Like any big global business, MAINTRIX is not just a single company, but instead is a group, made up of a number of different company and entities in different parts of the world.\u00a0 We may therefore need to disclose your information (including your\u00a0personally identifiable information) to any of our group of companies as necessary, in order to operate MAINTRIX and to provide the Services.\u00a0 As they are all part of the MAINTRIX Group, the requirements set out in this notice apply to all of these companies, as equally as they do to MAINTRIX.com Limited<\/li><li>We share your information\u00a0externally with our core service providers when required for our business to function:\u00a0Also like any big global business, MAINTRIX relies on a number of external companies to provide it with key services, products and applications in order to be able to provide the Services.\u00a0 These include for example companies who help us pick and pack orders, make deliveries, support our customers, carry out fraud protection and credit risk reduction checks, support our IT systems, help keep us secure, enable our marketing, audit whether we\u2019re doing what we\u2019re supposed to be doing, or make sure we\u2019re keeping the books right.\u00a0 We just can\u2019t do everything ourselves, after all, and working with experts in various fields enables us to improve our Services for you in the quickest, most efficient way.<\/li><\/ul><p>Each of the external companies we work with has been selected by us for their ability to provide what we need to our required specification, including their ability to handle sensitive data (like your personal information) securely and appropriately.\u00a0 Each of these external companies has a contract with us, which clearly sets out our expectations and requirements in handling any of your information, and holds them fully responsible for meeting those expectations and requirements.\u00a0 On that basis and only on that basis, we may therefore disclose your personal information (including your\u00a0personally identifiable information) to such third parties who need to be given specific tailored access to your information to facilitate our Services by performing key tasks on our behalf, and who are obligated to only use it in line with our instructions, and not to disclose or use it for other purposes.\u00a0 We are confident that we can trust those third party service providers with your information.<\/p><ul><li>We share your information when we\u2019re required to comply with a legal request:\u00a0to do business in all the countries that we do, MAINTRIX is required to liaise with a number of regulators and other law enforcement agencies in each of those countries.\u00a0 Whilst it doesn\u2019t happen often (touch wood!), some of those regulators or agencies may legally require us to share your information with them, under law, under a court order or subpoena, or as a result of some other legal process.\u00a0 If we do come under a legal or regulatory duty to disclose or share your personal data in order to comply with any legal obligation, we will have to share your information (including your\u00a0personally identifiable information) if we believe that disclosure is reasonably necessary to comply. \u00a0Having said that, we may dispute such demands when we believe, in our discretion, that the requests are overboard, vague or lack proper authority.\u00a0 We will also attempt to notify you about legal demands for your\u00a0personally identifiable information\u00a0when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency.<\/li><li>We share your information where we believe it\u2019s reasonably necessary to protect MAINTRIX or our customers:\u00a0Sadly, MAINTRIX (like many other companies) can be the subject of attempted fraudulent or criminal activities, which does sometimes require us to take certain steps to protect both our business and our customers.\u00a0 We may therefore disclose your information (including your\u00a0personally identifiable information) if we have a good faith belief that disclosure is reasonably necessary to (1) detect, investigate, prevent, take action regarding or otherwise address suspected or actual illegal activities, fraud, security or technical issues or to assist government enforcement agencies; (2) enforce or apply our terms and conditions of usage; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Service; or (5) to exercise or protect the rights, property, or safety of MAINTRIX, our customers, or others.<\/li><li>We share your information externally with other partners when we have your consent to do so:MAINTRIX works with a number of other partners who, whilst not essential for our business to operate, do enhance your experience with MAINTRIX and your usage of the Services, in our opinion.\u00a0 This includes our marketing partners and social media partners (like Facebook or Twitter, if you\u2019ve chosen to link your MAINTRIX account to those services or publish your activity on MAINTRIX to them) as well as third parties to deliver incentives to you to participate in competitions, offers, polls, surveys, analysis or research.\u00a0 We only believe in partnering with companies that we believe are right for MAINTRIX and its customers, and that enhance our Services.\u00a0 On that basis and only on that basis, we may therefore disclose your personal information (including your\u00a0personally identifiable information) to such third parties who are obligated to MAINTRIX only use it in line with our instructions, and not to disclose or use it for other purposes.\u00a0 We are confident that we can trust those third party service providers with your information.\u00a0 But, as we know that people can feel strongly about their information being shared with companies when it is not essential to do, we will only do so where you have given us your consent to do that.\u00a0 And if you change your mind at any time, we\u2019ll stop that sharing as soon as we can.\u00a0 More details on how to do that are set out below.<\/li><li>We may share your information externally if we are considering a corporate transaction:\u00a0We are always looking at ways to make our corporate group stronger and more effective.\u00a0 As a result, we may sometime consider certain corporate transactions, such as a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding.\u00a0 If we were to consider such a transaction, that may involve the transfer of your information (including your\u00a0personally identifiable information) solely for the purposes of enabling that transaction or proceeding to be assessed. \u00a0In the event that MAINTRIX sells or buys any business or assets, or if MAINTRIX or substantially all of its assets are acquired by a third party, your personal data which we hold about our customers may be one of the transferred assets.<\/li><li>We may share aggregated non-personally identifiable information externally:\u00a0We do also share certain information which, whilst not personally identifiable information relating to you, does include information that relates to your usage of our products, sites and Services, aggregated together with the same information from other users for example.\u00a0 Even though this would not include your\u00a0personally identifiable information,\u00a0we nonetheless want you to be able to understand that level of sharing as well.\u00a0 This sharing therefore happens for reasons such as these:<ul><li>We may provide reports containing aggregated information about your activities on various pages on our websites, or what are called \u2018impressions\u2019, to companies hosting MAINTRIX plugins and similar technologies to help them measure MAINTRIX-generated traffic to their websites.<\/li><li>We may share aggregated or non-personally identifiable information with our brands and other product providers. For example, we may tell brands stocked on MAINTRIX how many people viewed or purchased one of their product lines.<\/li><li>We may disclose aggregate, anonymised statistics about the number of visitors to this site or the number of purchases made as required by our investors.<\/li><\/ul><\/li><\/ul><h4>How long do we keep your information for?<\/h4><p>In the explanations above, we have tried to be as specific as we can about how long we keep your information for.\u00a0 But in general we retain the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.<\/p><p>If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.<\/p><h4>How we DON\u2019T use your information<\/h4><p>WE WILL NOT Sell your information without your consent:\u00a0We will not sell your personally identifiable information \u2013 including your name, address, e-mail address, or credit card information \u2013 to\u00a0any\u00a0third party.\u00a0 We believe this is absolutely essential to receive and repay your trust in us.<\/p><p>WE WILL NOT Share your information with third-party advertiser or ad networks:\u00a0We do not currently display third party adverts on our website and, even if we did, we would not support sharing your personally identifiable information with any third-party advertiser or ad network.<\/p><p>Your options and choices<\/p><p>We want you to have simple and meaningful choices over your information. While we work hard behind the scenes to protect you and your data at all times, we\u2019re also committed to providing you with tools to further manage the privacy and security of your information yourself.<\/p><p>With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:<\/p><ul><li>You can verify the details you have submitted to MAINTRIX by contacting our Customer Care team, or via the e-mail address or address given below. \u00a0Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.<\/li><li>You can also contact us by the same method to change, correct, or delete your personal information controlled by MAINTRIX regarding your profile at any time.\u00a0 Please note though that, if you have shared any information with others through the MAINTRIX Social Media channels for example, that information may remain visible, even after you have deleted the information from your own account.<\/li><li>You can withdraw or modify your consent to MAINTRIX\u2019 collection and processing of the information you provide at any time. You can do this by changing your account settings.\u00a0 You can access \u2018Your Account\u2019 by logging in.<\/li><li>You can link or unlink your MAINTRIX account from an account on another service (e.g., Facebook or Twitter), also by changing your\u00a0<a href=\"https:\/\/www.asos.com\/account\/pgeaccmenu.aspx\">account<\/a>\u00a0settings.<\/li><li>You can close your account, also through our account settings. If you close your account(s), we\u2019ll deactivate it and will generally delete closed account information within 30 days of account closure, except as set out in this notice. \u00a0However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam).\u00a0 Please note though that, if you have shared any information with others through the MAINTRIX Social Media channels for example, that information may remain visible, even after you have closed your account.<\/li><li>You can opt-out of receiving marketing communications from us at any time.This can be done through your account settings, by clicking on the \u201cunsubscribe\u201d link in any email communications which we might send you, or by contacting our Customer Care team.\u00a0 Once you do this, we will update your profile to ensure that you don\u2019t receive further emails.\u00a0 Please note that this might take a few days for all our systems to have updated with that fact, and that you might receive a small number of emails from us while we process your request.<\/li><li>At any time, you can request a copy of the personal data we hold on our systems about you.\u00a0 If you wish to do so, please contact our Customer Care team who will be able to assist you with your query.\u00a0 We won\u2019t charge you anything for this, but we might need to ask some further questions to confirm your identity before we provide any information.<\/li><\/ul><p>You may also have choices available to you through the device or software you use to access MAINTRIX. For example, the browser you use may provide you with the ability to control cookies or other types of local data storage, or your mobile device may provide you with choices around how and whether location or other data is shared with us.\u00a0 [In particular, if online adverts are not to your liking, we would encourage you to find out more about the Do Not Track browser setting.] To learn more about these choices, please refer to your device or software provider.<\/p><p>Protecting your security<\/p><p>We are always striving to make sure your information is protected.\u00a0 As soon as we receive your information, we use various security features and procedures, taking into account industry standards, to try to protect the personal information that you provide and to prevent unauthorised access to that information.\u00a0 For example:<\/p><ul><li>We also offer secure \u201chttps\u201d access to the transactional parts of MAINTRIX.com website (that is to the bits where you are required to provide Directly Provided Data).<\/li><li>Access to your data on MAINTRIX is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the MAINTRIX Services. To further secure your credit card, we also don\u2019t keep details of the security code (or CCV number) that you need to input in order to complete an order using your credit card.<\/li><li>To protect any data you store on our servers, we regularly monitor our system for possible vulnerabilities and attacks, as well as carrying out penetration testing of our own on those systems to try to identify possible improvements.<\/li><\/ul><p>We will do our best to protect your personal data, however, there are also a number of things that you can help with.\u00a0 You can keep your account safe by using a strong password that includes characters other than just letters.\u00a0 We will also encourage you not to use the same password across all or many of your online accounts.\u00a0 As emails, instant messaging, and similar means of communication are not encrypted, we also would recommend not communicating any confidential information through these means.<\/p><h4>Contacting us<\/h4><p>Both the information you provide to us, and the information we collect, is controlled by MAINTRIX.com Limited, including for the purpose of the Data Protection Act 1998 (the Act) and any other applicable laws.<\/p><p>We are always keen to hear from our customers (especially if you feel we\u2019ve let you down or fallen short of your expectations). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied \u2013 after all, we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a customer service member of the MAINTRIX team, who will be delighted to answer any questions you may have.\u00a0 You can either contact customer care via the MAINTRIX website, or, write to us at:<\/p><p>t.: +357 222 65 222\u00a0<\/p><p>Head Office: 11 Psiloriti Aradippou, 7101 Larnaca, Cyprus<\/p><p>w:\u00a0maintrix.com<\/p><h4>Changes to this Policy<\/h4><p>We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on the MAINTRIX website or Services, or by some other means such as email, so that you are able to review the changes before you continue to use MAINTRIX.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96eef0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96eef0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61c0852\" data-id=\"61c0852\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bceb6d elementor-widget elementor-widget-spacer\" data-id=\"9bceb6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>01 Privacy Policy Maintrix At\u00a0 Maintrix, we are committed to protecting the privacy and security of our customers and site visitors, including you. The Maintrix team members are customers themselves, both of Maintrix and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.We believe you [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4082","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/pages\/4082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/comments?post=4082"}],"version-history":[{"count":13,"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/pages\/4082\/revisions"}],"predecessor-version":[{"id":4292,"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/pages\/4082\/revisions\/4292"}],"wp:attachment":[{"href":"https:\/\/www.maintrix.org\/el\/wp-json\/wp\/v2\/media?parent=4082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}